Chesley Memorial Library Survey - Chesley Memorial Library - Northwood, New Hampshire

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Library Patron Satisfaction Survey

Our library staff wants to meet your needs. Please take a moment to answer these questions and let us know how we are doing.

When you have completed the survey please click on the Submit button (at bottom of page) to send it.

How would you evaluate this library’s services in the following areas?

Please click on the button next to your choice.

How often do you visit the library or call for information? *

Weekly Monthly Four times a year Twice a year Once a year

How often do you ask a librarian for help? *

Weekly Monthly Four times a year Twice a year Once a year

Are there other things you would like the library to offer? *

More books More hours More reference materials More computers

Other (explain) *

If you would like the library to offer more hours, what hours do you think should be added?
(The library is currently open Mondays, Tuesdays, Wednesdays, and Thursdays 10am–7 pm; Saturdays 10am-1pm)

Comment *

How important is the library to you? *

Extremely Very Important Somewhat Not at all

Are you *

Under 18 18 or older

What do you like best about the library?

Comment *

Do you have a talent that you could present at a library program? If so, please share your contact information below *

How would you evaluate this library’s services in the following areas?

Overall Collection *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Hours of Operation *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Availability of Reading Materials *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Interlibrary Loans *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Reference Service *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Number of Staff *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Helpfulness/Courtesy of Library Staff *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Ease in Finding Library Materials *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Ease in Checking Out Materials *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Ease of Parking *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Book Collection *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Audio Books - CD Collection *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

DVD Collection *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Web Site *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Library Catalog Online *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Building Size *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Adult Programs *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

Children’s Programs *

Very Unsatisfactory Unsatisfactory Satisfactory Very Satisfactory Don’t Know

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Chesley Memorial Library - Northwood, New Hampshire